Typical airport waits but really well organised.
Getting the JR passes sorted and tickets into Tokyo/Shibuya was superbly well set up for dumb foreigners.
The ladies at the JR office helped us book seats to Kobe on 19th also.
We are the proud owners of Suica cards which will let us ride the subways. The card is pre-loaded with credit and comes as a combo with a return ticket to the airport for 55,000 yen.
Very happy Betbeders landed in Tokyo.